Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect personal information when you visit our website www.meditravel.vn. By using our website, you provide your consent to or agree with the data practices described in this policy. Otherwise, you may not use the website. 

Data Collection

We collect information in various ways when you use our website or services. This includes personal information you provide directly, such as when you create an account, make a reservation, or contact us for support. We also collect information from your interactions with our website and services.

Data We Collect Automatically

When you visit our website, we may collect certain information automatically, including but not limited to:

Device Information: Information about your device, such as hardware model, operating system, unique device identifiers, and mobile network information.

Log Data: Your IP address, browser type, browser version, pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our site and store certain information. You can control the use of cookies at the individual browser level.

Processing Purposes

We use the information we collect for the following purposes:

• To provide and manage our services, including processing your bookings and payments.
• To communicate with you, including sending confirmations, updates, and marketing materials.
• To personalize your experience on our website.
• To improve our services, conduct research, and analyze usage trends.
• To prevent fraudulent transactions and ensure security.
• To comply with legal obligations.

Legal Bases

We rely on the following legal bases for processing your personal information:

Consent: Where you have provided explicit consent to us processing your personal data for a specific purpose.

Contractual Necessity: When processing is necessary for the performance of a contract with you.

Legal Obligation: When we need to comply with a legal or regulatory obligation.

Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests or fundamental rights do not override those interests.

Data Sharing

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party companies and individuals to facilitate our services, provide the service on our behalf, or assist us in analyzing how our service is used.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements: We may disclose your personal information to comply with a legal obligation, respond to requests from public authorities, enforce our terms and conditions, or protect our rights, privacy, safety, or property, or that of others.

International Data Transfers

Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. We will ensure that any international data transfers comply with applicable laws and that suitable safeguards are implemented.

Security

The security of your personal data is important to us, and we strive to use commercially acceptable means to protect it; however, no method of transmission over the internet or method of electronic storage is 100% secure. While we aim to protect your information, we cannot guarantee its absolute security.

Data Retention

We will retain personal information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary based on the type of data and legal obligations.

Your Choices or Rights

You have certain rights regarding your personal information, including:

• The right to access, update, or delete the personal information we have on you.
• The right to withdraw consent where we are relying on consent to process your personal data.
• The right to object to processing your personal data or request that we restrict processing.
• The right to data portability, where applicable.
• To exercise any of these rights, please contact us at sales@meditravel.vn

Questions or Complaints

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint regarding our handling of your personal data, feel free to contact us. 

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this policy periodically for any changes. Your continued use of the website after we make changes is deemed to be acceptance of those changes.

Thank you for choosing MediTravel as your travel partner. We are committed to protecting your data and ensuring your privacy.